Privacy Policy

Privacy Policy

Introduction

Welcome to https://water-heaters-electric.freshreport.net (hereinafter referred to as “the Company,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users while ensuring the protection of their personal information. This comprehensive Privacy Policy outlines how we handle your data, in line with various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://water-heaters-electric.freshreport.net
  2. Any applications or services offered through the website
  3. Interactions on linked third-party platforms, though they are governed by their respective privacy policies

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit any pages within our websites linked to this Privacy Policy.
  3. Engage with us through communications like newsletters, emails, calls, or text messages/SMS.

Personal Data Collection

We collect a variety of personal information, which can be categorized into several types:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing transactions, including cardholder details (partially or fully masked) and billing addresses.
  • Financial Information: Personal financial data used for billing and transactional purposes.
  • Purchase Information: Records of products or services bought from us, including order history and associated details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when you access our services on them.
  • Location Data: Geolocation information provided when using our applications (optional).
  • Feedback: Any comments, reviews, or responses shared with our team.
  • Social Media Information: Details obtained through social media platforms when users choose to connect their accounts.
  • Product Information: Data about the products you interact with on our site, such as views, clicks, and purchases.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your browser to enhance user experience and enable certain functions. We use cookies for:

  • Strictly Necessary: Ensuring basic functionalities of our website, such as enabling secure sign-in.
  • Preferences: Remembering users’ preferences, like language settings.
  • Analytics: Tracking aggregated trends to improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes it was collected for, or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

The Company implements robust security measures to safeguard your personal information:

  • Encrypted Communication: All data transmitted between users and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage secure third-party service providers to process sensitive data, ensuring they adhere to strict privacy guidelines.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and websites do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you have various rights regarding your personal data:

  • Access: Retrieve and review the personal data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Object to the processing of your data based on legitimate interests or consent.
  • Non-Discrimination: Be free from discriminatory practices when exercising your data rights.

To exercise these rights, please contact our dedicated privacy team via the channels provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be clearly communicated on this page, and updated versions will be posted on our website with a revision date.

Contact Information

For any queries related to privacy, data requests (including unsubscribe), or feedback, please contact us: